Good to know

Deposits and payments

• A 50% booking deposit, calculated on your confirmed quote, is required to secure your date.
• The remaining balance is due seven days before your event.
• Instalment arrangements are primarily available for wedding celebrations, by prior agreement. Agreed amounts and payment dates are confirmed in writing, with full payment due no later than seven days before the event. For other celebrations, please enquire — we’ll consider requests individually.
• Bookings made within seven days of the event require full payment to confirm.
• Your booking is secured once the required payment is received and we issue written confirmation. Submitting an enquiry does not reserve your date, and no payment is taken online when you submit a request.

Illness, emergencies and replacement DJs

If illness or an unexpected emergency prevents your booked DJ from attending, we’ll notify you as soon as possible and make reasonable efforts to arrange a suitably experienced replacement.

• Replacement availability is not guaranteed.
• A proposed replacement must be suitably experienced and able to meet the agreed service and equipment requirements.
• We’ll discuss the proposed replacement with you, and your agreement is required before a replacement is confirmed. With your agreement, we’ll share the music brief, event timings and setup requirements needed to deliver your booking.
• Any replacement we arrange is offered at no additional cost to you.
• If no replacement is agreed, we’ll refund payments for the services we cannot deliver.
• If only part of your booking cannot be delivered, we’ll identify that part and confirm its refund in writing.
• Nothing in these terms limits your rights under the Australian Consumer Law.

Cancellations and rescheduling

If your plans change, please contact us as soon as possible in writing. Cancellation and rescheduling conditions will be provided with your personalised quote before you pay a deposit.

Requests to move your booking are subject to availability. Any changes to pricing, services or payment arrangements will be discussed and confirmed in writing before you proceed.

Any applicable cancellation charges and refunds will be assessed under your agreed booking terms and Australian Consumer Law.

Pricing and GST

All prices are shown in AUD. Your personalised quote will clearly state the total payable and whether GST applies before you confirm your booking. Agreed add-ons, travel and other applicable costs will be itemised.

Your enquiry and privacy

We request your contact details and event information to respond to your enquiry, prepare your quote and organise your booking. Please share only information relevant to your event and avoid including sensitive personal information in free-text fields.